Deye error code F64
Deye uses code F64 in more than one product range, and it doesn't always mean the same thing. Check which range your equipment belongs to below.
WattMate is not affiliated with Deye. This page summarises Deye's own published documentation; your installer and Deye are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Ai W
- Meaning
- Heat sink high temperature failure
- Likely cause
- Excessive ambient temperature.
- What the manual says to do
- Turn off inverter and let it cool for 10 mins; restart and check conditions.
- Manufacturer's severity
- Critical
Deye's documentation says this one needs your installer.
Extracted from Deye's published manual. Check it against the manual for your model. Open the source document
As documented for N A
- Meaning
- Heat sink high temperature failure
- Likely cause
- High temperature in working environment.
- What the manual says to do
- Allow the inverter to cool down; check environment; contact support if issue persists.
- Manufacturer's severity
- Critical
Deye's documentation says this one needs your installer.
Extracted from Deye's published manual. Check it against the manual for your model. Open the source document
As documented for Grid Connected Pv Inverter
- Meaning
- IGBT heat sink high temperature
- Likely cause
- Check temperature sensor and firmware compatibility.
- What the manual says to do
- Inspect cooling and thermal management.
- Manufacturer's severity
- Critical
Deye's documentation says this one needs your installer.
Extracted from Deye's published manual. Check it against the manual for your model. Open the source document
As documented for Single Phase Hybrid Inverter
- Meaning
- Heat sink high temperature failure
- Likely cause
- Heat sink temperature is too high
- What the manual says to do
- 1. Check whether the work environment temperature is too high; 2. Turn off the inverter for 10 mins and restart; 3. Seek help from us, if cannot go back to normal state.
- Manufacturer's severity
- Critical
Deye's documentation says this one needs your installer.
Extracted from Deye's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- Deye warranty phone
- (02) 8529 6809
- Deye warranty email
- service_au@deye.com.cn
- Deye service network
- Open the manufacturer's service page