Deye error code F63
Deye uses code F63 in more than one product range, and it doesn't always mean the same thing. Check which range your equipment belongs to below.
WattMate is not affiliated with Deye. This page summarises Deye's own published documentation; your installer and Deye are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Ai W
- Meaning
- ARC fault
- Likely cause
- Arcing detected on PV side (US market only).
- What the manual says to do
- Inspect PV module connections; contact support for assistance.
- Manufacturer's severity
- Critical
Deye's documentation says this one needs your installer.
Extracted from Deye's published manual. Check it against the manual for your model. Open the source document
As documented for Grid Connected Pv Inverter
- Meaning
- ARC fault
- Likely cause
- Check PV module cable connection and clear the fault.
- What the manual says to do
- Investigate cables and connections, rectify faults.
- Manufacturer's severity
- Critical
Deye's documentation says this one needs your installer.
Extracted from Deye's published manual. Check it against the manual for your model. Open the source document
As documented for Single Phase Hybrid Inverter
- Meaning
- ARC fault
- Likely cause
- 1. ARC fault detection is only for the US market; 2. Check PV module cable connection and clear the fault; 3. Seek help from us, if cannot go back to normal state.
- What the manual says to do
- Follow the troubleshooting steps.
- Manufacturer's severity
- Critical
Deye's documentation says this one needs your installer.
Extracted from Deye's published manual. Check it against the manual for your model. Open the source document
As documented for N A
- Meaning
- ARC fault
- Likely cause
- PV module cable connection issues; applies to U.S. market only.
- What the manual says to do
- Verify PV connections and clear fault; contact support if not resolved.
- Manufacturer's severity
- Warning
Deye's documentation says this one needs your installer.
Extracted from Deye's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- Deye warranty phone
- (02) 8529 6809
- Deye warranty email
- service_au@deye.com.cn
- Deye service network
- Open the manufacturer's service page