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Deye error codes

Deye error code F29

Deye uses code F29 in more than one product range, and it doesn't always mean the same thing. Check which range your equipment belongs to below.

WattMate is not affiliated with Deye. This page summarises Deye's own published documentation; your installer and Deye are the authority on your system. WattMate doesn't repair systems or make site visits.

As documented for N A

Meaning
Parallel CANBus fault
Likely cause
Issue with communication cable or settings in parallel mode.
What the manual says to do
Check cable connections; ensure all inverters are ON.
Manufacturer's severity
Warning

Deye's documentation says this one needs your installer.

Extracted from Deye's published manual. Check it against the manual for your model. Open the source document

As documented for Single Phase Hybrid Inverter

Meaning
Parallel CAN Bus fault
Likely cause
1. When in parallel mode, check the parallel communication cable connection and hybrid inverter communication address setting; 2. During the parallel system startup period, inverters will report F29. But when all inverters are in ON status, it will disappear automatically; 3. If the fault still exists, please contact us for help.
What the manual says to do
Follow the troubleshooting steps.
Manufacturer's severity
Warning

Extracted from Deye's published manual. Check it against the manual for your model. Open the source document

As documented for Three Phase Hybrid Inverter

Meaning
Parallel CAN Bus fault
Likely cause
Check the parallel communication cable connection and hybrid inverter communication address setting.
What the manual says to do
If the fault still exists, please contact us for help.
Manufacturer's severity
Warning

Deye's documentation says this one needs your installer.

Extracted from Deye's published manual. Check it against the manual for your model. Open the source document

As documented for Ai W

Meaning
Parallel CANBus fault
Likely cause
Issues with parallel communication cable or address setting.
What the manual says to do
Check parallel communication cable connection and inverter communication address settings; restart system.
Manufacturer's severity
Information

Extracted from Deye's published manual. Check it against the manual for your model. Open the source document

As documented for Grid Connected Pv Inverter

Meaning
AC load switch failure
Likely cause
Hardly appear the code. Never ever happened so far.
What the manual says to do
Monitor for reoccurrence.
Manufacturer's severity
Information

Extracted from Deye's published manual. Check it against the manual for your model. Open the source document

When to call your installer or the warranty line

Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.

If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.

Deye warranty phone
(02) 8529 6809
Deye warranty email
service_au@deye.com.cn
Deye service network
Open the manufacturer's service page
All Deye error codesTroubleshooting help for your system
  1. Try the free fixes first

    Most faults are an isolator, a WiFi drop or a known error code. Start with the lookup and guides above.

  2. Then call the people who are responsible for it

    Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware.

    Find the manufacturer's warranty line
  3. If it's near the end of its life, see what replacing it would do

    A free energy audit report sizes a new system for your actual bills and shows what a replacement would do. Your first results need no details; your details only reach installers if you ask for the full report.

    Get your free energy audit report