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Deye error codes

Deye error code F20

Deye uses code F20 in more than one product range, and it doesn't always mean the same thing. Check which range your equipment belongs to below.

WattMate is not affiliated with Deye. This page summarises Deye's own published documentation; your installer and Deye are the authority on your system. WattMate doesn't repair systems or make site visits.

As documented for Grid Connected Pv Inverter

Meaning
DC over current fault of the hardware
Likely cause
Check whether solar panel output current is within the allowed range.
What the manual says to do
Check connections and electrical outputs.
Manufacturer's severity
Critical

Deye's documentation says this one needs your installer.

Extracted from Deye's published manual. Check it against the manual for your model. Open the source document

As documented for Single Phase Hybrid Inverter

Meaning
DC over current fault of the hardware
Likely cause
DC side over current fault
What the manual says to do
1. Check PV module connect and battery connect; 2. When in the off-grid mode, the inverter startup with big power load, it may report F20. Please reduce the load power connected; 3. Turn off the DC switch and AC switch and then wait one minute, then turn on the DC/AC switch again; 4. Seek help from us, if cannot go back to normal state.
Manufacturer's severity
Critical

Deye's documentation says this one needs your installer.

Extracted from Deye's published manual. Check it against the manual for your model. Open the source document

As documented for Three Phase Hybrid Inverter

Meaning
DC over current fault of the hardware
Likely cause
DC side over current fault.
What the manual says to do
Check PV module connect and battery connect. Reduce the load power if necessary.
Manufacturer's severity
Critical

Deye's documentation says this one needs your installer.

Extracted from Deye's published manual. Check it against the manual for your model. Open the source document

As documented for Ai W

Meaning
DC over current fault
Likely cause
High PV module or battery power during inverter startup with large load.
What the manual says to do
Reduce load power and restart the inverter.
Manufacturer's severity
Warning

Deye's documentation says this one needs your installer.

Extracted from Deye's published manual. Check it against the manual for your model. Open the source document

As documented for N A

Meaning
DC over current fault
Likely cause
PV module or battery connection issue; high load startup in off-grid mode.
What the manual says to do
Reduce load if in off-grid mode, check connections; restart to check if normal.
Manufacturer's severity
Warning

Deye's documentation says this one needs your installer.

Extracted from Deye's published manual. Check it against the manual for your model. Open the source document

When to call your installer or the warranty line

Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.

If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.

Deye warranty phone
(02) 8529 6809
Deye warranty email
service_au@deye.com.cn
Deye service network
Open the manufacturer's service page
All Deye error codesTroubleshooting help for your system
  1. Try the free fixes first

    Most faults are an isolator, a WiFi drop or a known error code. Start with the lookup and guides above.

  2. Then call the people who are responsible for it

    Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware.

    Find the manufacturer's warranty line
  3. If it's near the end of its life, see what replacing it would do

    A free energy audit report sizes a new system for your actual bills and shows what a replacement would do. Your first results need no details; your details only reach installers if you ask for the full report.

    Get your free energy audit report