Deye battery error code F024
Deye uses code F024 in more than one product range, and it doesn't always mean the same thing. Check which range your battery belongs to below.
WattMate is not affiliated with Deye. This page summarises Deye's own published documentation; your installer and Deye are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Bos B
- Meaning
- Ultimate protection triggered
- Likely cause
- Safety mechanism activated due to multiple failures
- What the manual says to do
- Disconnect system and seek professional assistance
- Manufacturer's severity
- Critical
Deye's documentation says this one needs your installer.
Extracted from Deye's published manual. Check it against the manual for your model. Open the source document
As documented for Bos Gx
- Meaning
- Ultimate protection
- Likely cause
- Triggers due to multiple fault conditions
- What the manual says to do
- Immediate inspection and shutdown required.
- Manufacturer's severity
- Critical
Deye's documentation says this one needs your installer.
Extracted from Deye's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- Deye warranty phone
- (02) 8529 6809
- Deye warranty email
- service_au@deye.com.cn
- Deye service network
- Open the manufacturer's service page