BYD battery error code 003
WattMate is not affiliated with BYD. This page summarises BYD's own published documentation; your installer and BYD are the authority on your system. WattMate doesn't repair systems or make site visits.
What it means
- Meaning
- BIC communication failed
- Likely cause
- Communication error with the battery information collector
- What the manual says to do
- Retry to connect and check settings in Be Connect
- Manufacturer's severity
- Warning
Extracted from BYD's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- BYD warranty phone
- +61 2 8005 6688
- BYD warranty email
- service@alpspower.com.au
- BYD service network
- Open the manufacturer's service page