Atmoce battery error code 63
WattMate is not affiliated with Atmoce. This page summarises Atmoce's own published documentation; your installer and Atmoce are the authority on your system. WattMate doesn't repair systems or make site visits.
What it means
- Meaning
- Abnormal Communication Between Battery and Gateway
- Likely cause
- The device is shut down or the CAN bus cable between the device and the gateway is abnormal.
- What the manual says to do
- Please ensure that the CAN bus cable between the gateway and battery module is reliably connected. Reset the system. If the alert persists, contact your distributor or Customer Service.
- Manufacturer's severity
- Warning
Atmoce's documentation says this one needs your installer.
Extracted from Atmoce's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
We don't have a warranty line on file for Atmoce yet. See the manufacturer contacts we do hold, or ask your installer.