Alpha ESS error code 110004
Alpha ESS uses code 110004 in more than one product range, and it doesn't always mean the same thing. Check which range your equipment belongs to below.
WattMate is not affiliated with Alpha ESS. This page summarises Alpha ESS's own published documentation; your installer and Alpha ESS are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Stax
- Meaning
- DC power alarm
- Likely cause
- Grid overvoltage reducing function; seek service for grid voltage settings.
- What the manual says to do
- Check grid connection and parameters based on service guidance.
- Manufacturer's severity
- Critical
Alpha ESS's documentation says this one needs your installer.
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile B5 Series
- Meaning
- DC Power Alarm
- Likely cause
- Inverter in grid overvoltage state.
- What the manual says to do
- Check grid voltage settings; contact service for assistance.
- Manufacturer's severity
- Warning
Alpha ESS's documentation says this one needs your installer.
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile M5
- Meaning
- DC Power Alarm
- Likely cause
- Grid over voltage condition.
- What the manual says to do
- Check grid voltage settings; contact service if needed.
- Manufacturer's severity
- Warning
Alpha ESS's documentation says this one needs your installer.
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile Bat
- Meaning
- dc_power_alarm
- Likely cause
- Confirm setting high voltage alarm if interrupts occur.
- What the manual says to do
- Consult customer service for additional guidance.
- Manufacturer's severity
- Information
Alpha ESS's documentation says this one needs your installer.
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- Alpha ESS warranty phone
- +61290007676
- Alpha ESS warranty email
- techsupport@alphaess.au
- Alpha ESS service network
- Open the manufacturer's service page