Alpha ESS error code 100145
Alpha ESS uses code 100145 in more than one product range, and it doesn't always mean the same thing. Check which range your equipment belongs to below.
WattMate is not affiliated with Alpha ESS. This page summarises Alpha ESS's own published documentation; your installer and Alpha ESS are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Smile B5 Series
- Meaning
- 12V Auxiliary Power Fault
- Likely cause
- Occasional issue; may recover automatically.
- What the manual says to do
- Monitor; contact service if persistent.
- Manufacturer's severity
- Warning
Alpha ESS's documentation says this one needs your installer.
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile M5
- Meaning
- 12V Auxiliary Power Fault
- Likely cause
- Occasional fault that may recover automatically.
- What the manual says to do
- Monitor; check if issue persists.
- Manufacturer's severity
- Warning
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Stax
- Meaning
- 12V auxiliary power Fault
- Likely cause
- Temporary; generally resolves itself.
- What the manual says to do
- Observe the system and consult support if necessary.
- Manufacturer's severity
- Information
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile Bat
- Meaning
- 12V_auxiliary_power_Fault
- Likely cause
- Self-resolution for occasional issues; notify more frequent occurrences.
- What the manual says to do
- Reach out to support if recurring.
- Manufacturer's severity
- Information
Alpha ESS's documentation says this one needs your installer.
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- Alpha ESS warranty phone
- +61290007676
- Alpha ESS warranty email
- techsupport@alphaess.au
- Alpha ESS service network
- Open the manufacturer's service page