Alpha ESS error code 100043
Alpha ESS uses code 100043 in more than one product range, and it doesn't always mean the same thing. Check which range your equipment belongs to below.
WattMate is not affiliated with Alpha ESS. This page summarises Alpha ESS's own published documentation; your installer and Alpha ESS are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Smile B5 Series
- Meaning
- Output Overload
- Likely cause
- Backup load exceeds inverter capacity.
- What the manual says to do
- Reduce load; check connections.
- Manufacturer's severity
- Critical
Alpha ESS's documentation says this one needs your installer.
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile S5
- Meaning
- Output overload
- Likely cause
- Load connected exceeds maximum output; reduce load immediately.
- What the manual says to do
- Reduce load and restart the inverter.
- Manufacturer's severity
- Critical
Alpha ESS's documentation says this one needs your installer.
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile Bat
- Meaning
- Output_overload
- Likely cause
- Relay for backup load may exceed limits; check loading.
- What the manual says to do
- Reduce load or consult customer service if too pragmatic.
- Manufacturer's severity
- Critical
Alpha ESS's documentation says this one needs your installer.
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile M Bat
- Meaning
- Output overload
- Likely cause
- Backup load exceeds limit.
- What the manual says to do
- Reduce load and restart the inverter; if unresolved, contact customer service.
- Manufacturer's severity
- Critical
Alpha ESS's documentation says this one needs your installer.
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile
- Meaning
- Output_overload
- Likely cause
- Backup load is overloaded.
- What the manual says to do
- Reduce load or disconnect backup load, restart inverter.
- Manufacturer's severity
- Warning
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile M5
- Meaning
- Output Overload
- Likely cause
- Backup load exceeds limit.
- What the manual says to do
- Reduce load and check connections.
- Manufacturer's severity
- Warning
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Stax
- Meaning
- Output overload
- Likely cause
- Reduce load connected.
- What the manual says to do
- Check/load levels and restart inverter.
- Manufacturer's severity
- Warning
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile Bat 13 3p
- Meaning
- Output Overload
- Likely cause
- Load exceeding inverter capacity
- What the manual says to do
- Reduce load and restart inverter
- Manufacturer's severity
- Warning
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- Alpha ESS warranty phone
- +61290007676
- Alpha ESS warranty email
- techsupport@alphaess.au
- Alpha ESS service network
- Open the manufacturer's service page