Alpha ESS error code 100041
Alpha ESS uses code 100041 in more than one product range, and it doesn't always mean the same thing. Check which range your equipment belongs to below.
WattMate is not affiliated with Alpha ESS. This page summarises Alpha ESS's own published documentation; your installer and Alpha ESS are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Smile
- Meaning
- Output_DC_over_voltage
- Likely cause
- Short-lived abnormality of power grid.
- What the manual says to do
- Monitor the inverter. If the problem continues, contact customer service.
- Manufacturer's severity
- Warning
Alpha ESS's documentation says this one needs your installer.
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile M5
- Meaning
- Output DC Over Voltage
- Likely cause
- Short-term abnormality.
- What the manual says to do
- Monitor and contact support if persists.
- Manufacturer's severity
- Warning
Alpha ESS's documentation says this one needs your installer.
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile S5
- Meaning
- Output DC over voltage
- Likely cause
- Caused by a grid voltage issue, can often recover automatically.
- What the manual says to do
- Contact customer service for further check if it persists.
- Manufacturer's severity
- Warning
Alpha ESS's documentation says this one needs your installer.
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Stax
- Meaning
- Output DC over voltage
- Likely cause
- Can be temporary; monitor status, may fix by itself.
- What the manual says to do
- Contact service if persistent.
- Manufacturer's severity
- Warning
Alpha ESS's documentation says this one needs your installer.
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile M Bat
- Meaning
- Output DC over voltage
- Likely cause
- High voltage detected in the output.
- What the manual says to do
- If it occurs occasionally, no action is required; if persistent, contact customer service.
- Manufacturer's severity
- Warning
Alpha ESS's documentation says this one needs your installer.
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile Bat 13 3p
- Meaning
- Output DC Over Voltage
- Likely cause
- High voltage from the grid
- What the manual says to do
- Contact customer service for further checks if recurring
- Manufacturer's severity
- Warning
Alpha ESS's documentation says this one needs your installer.
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile B5 Series
- Meaning
- Output DC over voltage
- Likely cause
- Short-term grid instability affecting inverter
- What the manual says to do
- No action required if resolves automatically; contact customer service for persistent issues.
- Manufacturer's severity
- Information
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile Bat
- Meaning
- Output_DC_over_voltage
- Likely cause
- Temporary grid issues may cause this alarm.
- What the manual says to do
- Reach out to customer service for ongoing issues.
- Manufacturer's severity
- Information
Alpha ESS's documentation says this one needs your installer.
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- Alpha ESS warranty phone
- +61290007676
- Alpha ESS warranty email
- techsupport@alphaess.au
- Alpha ESS service network
- Open the manufacturer's service page