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Alpha ESS error codes

Alpha ESS error code 100030

Alpha ESS uses code 100030 in more than one product range, and it doesn't always mean the same thing. Check which range your equipment belongs to below.

WattMate is not affiliated with Alpha ESS. This page summarises Alpha ESS's own published documentation; your installer and Alpha ESS are the authority on your system. WattMate doesn't repair systems or make site visits.

As documented for Smile

Meaning
BAT1_discharge_OCP
Likely cause
Battery over-discharged.
What the manual says to do
Reduce backup load and restart the inverter.
Manufacturer's severity
Warning

Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document

As documented for Smile B5 Series

Meaning
Battery discharge OCP
Likely cause
Over discharged battery
What the manual says to do
Reduce backup load; restart inverter if necessary.
Manufacturer's severity
Warning

Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document

As documented for Smile M5

Meaning
Battery Over-Discharge
Likely cause
Backup load too high.
What the manual says to do
Reduce load and restart.
Manufacturer's severity
Warning

Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document

As documented for Smile S5

Meaning
Battery discharge OCP
Likely cause
Over-discharge situation; reduce backup load immediately.
What the manual says to do
Reduce load and restart the inverter.
Manufacturer's severity
Warning

Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document

As documented for Stax

Meaning
Battery discharge overcurrent
Likely cause
If the battery is over-discharged, reduce backup load.
What the manual says to do
Restart the inverter after reducing load.
Manufacturer's severity
Warning

Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document

As documented for Smile Bat

Meaning
BAT1_discharge_OCP
Likely cause
Battery over-discharged, decrease backup load and restart inverter after 5 minutes.
What the manual says to do
Reduce load and reset the inverter.
Manufacturer's severity
Warning

Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document

As documented for Smile M

Meaning
Battery Discharge Over Current (OCP)
Likely cause
Excessive backup load reducing battery life.
What the manual says to do
Reduce load and restart inverter.
Manufacturer's severity
Warning

Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document

As documented for Smile M Bat

Meaning
BAT1 discharge OCP
Likely cause
Over-discharge of the battery.
What the manual says to do
Reduce backup load, restart the inverter or allow auto-reset after 5 minutes.
Manufacturer's severity
Warning

Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document

As documented for Smile Bat 13 3p

Meaning
Battery Discharge Over Current
Likely cause
Excessive load on battery
What the manual says to do
Reduce load; restart inverter
Manufacturer's severity
Warning

Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document

When to call your installer or the warranty line

Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.

If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.

Alpha ESS warranty phone
+61290007676
Alpha ESS warranty email
techsupport@alphaess.au
Alpha ESS service network
Open the manufacturer's service page
All Alpha ESS error codesTroubleshooting help for your system
  1. Try the free fixes first

    Most faults are an isolator, a WiFi drop or a known error code. Start with the lookup and guides above.

  2. Then call the people who are responsible for it

    Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware.

    Find the manufacturer's warranty line
  3. If it's near the end of its life, see what replacing it would do

    A free energy audit report sizes a new system for your actual bills and shows what a replacement would do. Your first results need no details; your details only reach installers if you ask for the full report.

    Get your free energy audit report