Alpha ESS error code 100005
Alpha ESS uses code 100005 in more than one product range, and it doesn't always mean the same thing. Check which range your equipment belongs to below.
WattMate is not affiliated with Alpha ESS. This page summarises Alpha ESS's own published documentation; your installer and Alpha ESS are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Smile G3 Bat
- Meaning
- Bus Over Voltage
- Likely cause
- Voltage on the bus exceeds the nominal value.
- What the manual says to do
- The manual's steps for this code are for your installer.
- Manufacturer's severity
- Critical
Alpha ESS's documentation says this one needs your installer.
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile
- Meaning
- BUS_OVP1
- Likely cause
- If it happens occasionally, the inverter can recover automatically, no processing is required.
- What the manual says to do
- Monitor the inverter. If the problem persists, contact customer service.
- Manufacturer's severity
- Warning
Alpha ESS's documentation says this one needs your installer.
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile B5 Series
- Meaning
- BUS OVP1
- Likely cause
- Occasional overvoltage on bus
- What the manual says to do
- No action required if it resolves automatically; contact customer service if persistent.
- Manufacturer's severity
- Warning
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile M5
- Meaning
- Bus Over Voltage
- Likely cause
- Occasional occurrence, can recover automatically.
- What the manual says to do
- No action needed, monitor situation.
- Manufacturer's severity
- Warning
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile S5
- Meaning
- BUS OVP1
- Likely cause
- If it happens occasionally, the inverter can recover automatically, no processing is required.
- What the manual says to do
- Monitor the situation; if it persists, contact customer service.
- Manufacturer's severity
- Warning
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile Series
- Meaning
- BUS Overvoltage 1
- Likely cause
- The inverter may recover automatically; if persistent, contact customer service.
- What the manual says to do
- Monitor the inverter; if the issue persists, contact support.
- Manufacturer's severity
- Warning
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Stax
- Meaning
- BUS OVP1
- Likely cause
- If it happens occasionally, the inverter can recover automatically, no processing is required. If it persists, please contact the customer service center for further check.
- What the manual says to do
- Monitor status and consult service if recurring.
- Manufacturer's severity
- Warning
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile Bat
- Meaning
- BUS_OVP1
- Likely cause
- If it happens occasionally, the inverter can recover automatically, no processing is required.
- What the manual says to do
- Please contact the customer service center for further check if it persists.
- Manufacturer's severity
- Warning
Alpha ESS's documentation says this one needs your installer.
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile M
- Meaning
- Bus Over Voltage (OVP)
- Likely cause
- Occurs occasionally; can recover automatically
- What the manual says to do
- No action required unless it persists, then contact customer service.
- Manufacturer's severity
- Warning
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile M Bat
- Meaning
- BUS OVP1
- Likely cause
- Voltage on the bus is too high.
- What the manual says to do
- If it happens occasionally, no action is required. If it persists, please contact customer service.
- Manufacturer's severity
- Warning
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile S5
- Meaning
- Bus over voltage
- Likely cause
- Transient voltage spikes
- What the manual says to do
- The inverter may recover automatically; if it persists, contact support.
- Manufacturer's severity
- Warning
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
As documented for Smile Bat 13 3p
- Meaning
- Bus Over Voltage
- Likely cause
- Transient over voltage conditions
- What the manual says to do
- No action required if occasional; contact customer service if persistent
- Manufacturer's severity
- Warning
Extracted from Alpha ESS's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- Alpha ESS warranty phone
- +61290007676
- Alpha ESS warranty email
- techsupport@alphaess.au
- Alpha ESS service network
- Open the manufacturer's service page